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1. Sigma As 227
2. Sigma As 227 Software

Six Sigma is a project management term that often surfaces within the business world when it comes to excellence and quality, but what does it mean, and how does it benefit businesses and stakeholders? Here's an overview.

SEE: Quick glossary: Project management (Tech Pro Research)

What is Six Sigma?

Six Sigma is essentially a

How Six Sigma helps create operational excellence

These are some of the ways Six Sigma helps companies create operational excellence.

• In conjunction with business strategy, Six Sigma helps companies quickly zoom in on problem areas that require improvement.
• Six Sigma can greatly expedite processes.
• Six Sigma creates opportunities to get a product to market faster.
• Six Sigma creates opportunities to increase productivity and output.
• Six Sigma reduces operating costs through improved efficiencies.
• Six Sigma increases customer satisfaction by delivering higher quality.
• Six Sigma increases employee job satisfaction and retention by reducing rework.

Six Sigma methodologies

There are the Six Sigma methodologies: DMAIC and DMADV or DFSS.

DMAIC is used for existing processes, and maximizes and stabilizes business processes and designs.

• Define: Identifies problems or objectives that need attention
• Measure: Provides a measure of the problem or process
• Analyze: Identifies the root causes of any deficiencies and opportunities
• Improve: Finds solutions to address problems
• Control: Implements and maintains improvements for sustainability

DMADV is used for new processes, products, or services.

• Define: Identifies problems or goals that need attention
• Measure: Provides a measure of customers' needs
• Analyze: Identifies the process that meets customers' expectations
• Design: Develops a process to meet customers' needs
• Verify: Confirms the ability to meet customers' requirements

DFSS (Design For Six Sigma) is used for developing or redesigning a net new product or service and involves these steps:

• Define: Determines what the customers does and doesn't need
• Identify: Identifies specifics about the customer and the project
• Design: Develops processes to meet customers' expectations
• Optimize: Identifies abilities to deliver and maximize design elements
• Verify: Testing and validation of any deliverables

Six Sigma's five belt levels

There are different levels of Six Sigma project professionals who are key to the attainment of operational excellence. These Six Sigma professionals are categorized into 'belts,' or levels based on their capabilities, roles, and contributions.

1. Master Black Belts tend to be more at the program level and provide coaching for Black Belts and Green Belts. They are also responsible for determining strategy and developing KPIs.
2. Six Sigma Black Belts are charged with leading projects that solve high-level problems and also provide coaching to team members.
3. Green Belts help collect information/data and provide any necessary analysis. They also provide leadership for Green Belt project teams.
4. Yellow Belts are typically project members who assist with process improvements and provide project support.
5. White Belts provide team level problem-solving support, but they aren't directly part of the Six Sigma project team.

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Edge out the competition by adopting Six Sigma

It's increasingly difficult for businesses to be competitive because of global factors like regulatory and legal hurdles and elevated customer expectations; however, companies are still under pressure to demonstrate operational excellence.

Businesses that endeavor to adopt Six Sigma can develop a big advantage over their competitors by staying in front of issues. Remember: Improvements in business are an ongoing effort and don't happen overnight.

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Also see

• Cheat sheet: Six Sigma (TechRepublic)
• Six Sigma: Changing organizations for the better (TechRepublic)
• How Lean Six Sigma affirms agile programming practices (TechRepublic)
• Run a modified Lean Six Sigma blitz to solve data science problems (TechRepublic)
• Call in a Black Belt to manage your big data analytics team (TechRepublic)
• Agile project management: The smart person's guide (TechRepublic)
• Six Sigma killed innovation in 3M (ZDNet)

Sigma As 227 Software